Terms of service

Terms of Service

Welcome to Australia Peps. By accessing or using our website, you agree to be bound by the following Terms of Service. If you do not agree, you must not use this website.

1. Use of Website

By using this site, you confirm that:

  • You are at least 18 years of age

  • You are using our products for research purposes only

  • You will not misuse, resell unlawfully, or distribute products in violation of any applicable laws

We reserve the right to refuse service to anyone at any time.

2. Product Disclaimer

All products sold by Australia Peps are:

  • Intended for research and laboratory use only

  • Not for human consumption

  • Not intended to diagnose, treat, cure, or prevent any disease

By purchasing, you acknowledge full responsibility for how products are handled and used.

3. Orders & Payments

  • All orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order

  • Prices are listed in AUD and may change without notice

  • Payment must be completed before order processing

Providing inaccurate billing or shipping information may result in order cancellation.

4. Shipping & Delivery

  • Orders are dispatched using tracked shipping services

  • Delivery timeframes are estimates only and not guaranteed

  • Risk transfers to the customer once the order is marked as delivered

We are not responsible for:

  • Courier delays

  • Lost or stolen packages after delivery

  • Incorrect shipping details entered by the customer

5. Refunds & Returns

All purchases are subject to our Refund & Returns Policy.

  • All sales are final

  • No refunds or returns are provided

  • Eligible issues are resolved via reshipment only, subject to evidence and timeframes

6. Limitation of Liability

To the fullest extent permitted by law, Australia Peps shall not be liable for:

  • Any direct, indirect, or consequential damages

  • Losses resulting from misuse of products

  • Delays, interruptions, or errors on the website

Use of our products and website is at your own risk.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Branding

is the property of Australia Peps and may not be copied, reproduced, or used without permission.

8. Prohibited Use

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to bypass security systems

  • Submit false or misleading information

  • Engage in fraudulent transactions

Violation may result in termination of access and further action.

9. Chargebacks & Fraud

By placing an order, you agree:

  • To contact us before initiating a chargeback

  • That all transactions are authorised

We reserve the right to:

  • Contest all chargebacks with supporting evidence

  • Report fraudulent activity to payment providers

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

11. Contact

For any questions regarding these Terms, please contact us via the website contact page.